Legal notice

Specified Commercial Transactions Act Disclosure

  • Seller Name: Ichirindo Co., Ltd.

  • Representative: Tenjiro Kamoshita

  • Location: 2F Tom One Bldg., 3-2-10 Asakusabashi, Taito-ku, Tokyo, Japan

  • Phone Number: +81-90-8702-7271

  • Email Address: info@tsumami-ichirindo.com

  • Website URL: https://tsumami-ichirindo.com

  • Payment Methods: Credit Card, Cash on Delivery (COD), Bank Transfer (Prepayment), Japan Post Bank Transfer (Prepayment).

  • Payment Timing:

    • Credit Card: At the time of order.

    • COD: Upon receipt of product.

    • Bank/Japan Post Transfer: Within 7 days of order.

  • Additional Charges:

    • Shipping Fee: Please refer to the [Shipping Policy] for details.

    • COD Fee: Flat rate of 320 JPY.

    • Transfer Fees: Borne by the customer for bank/post transfers.

  • Order Quantity: From 1 item.

  • Payment Deadline: Orders will be cancelled if payment is not confirmed within 7 days of ordering.

  • Delivery Timing:

    • Credit Card / COD: Shipped within 1–2 business days after order confirmation.

    • Bank / Post Transfer: Shipped within 1–2 business days after payment confirmation.

  • Delivery Method: Arranged by the seller and delivered via carrier.

  • Returns and Defective Items:

    • Damaged, Defective, or Incorrect Items: If the product is damaged during transit, defective, or different from your order, please contact us within 7 days of receipt. Return shipping will be at our expense. We will provide a replacement or refund immediately.

    • Customer Preferences: Returns/exchanges for personal reasons are only accepted for unopened and unused items. Please contact us via email within 7 days of receipt. Return shipping and refund transfer fees are to be paid by the customer.

    • Damage/Soiling caused by the customer: We cannot accept returns or exchanges in this case.

  • Disclaimers: Expressions and results shown for these products may vary by individual and do not necessarily guarantee specific benefits or effects.